Privacy Policy

Last updated: January 9, 2026

onyxe (“we”, “our”, or “us”) operates this website selling women’s heels and footwear. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

By using this website, you agree to the practices described in this policy.

1. Personal Information We Collect

We collect the following types of personal information:

Information you provide

Name

Shipping & billing address

Phone number

Email address

Payment details (processed securely via payment gateways)

Customer service messages

Information collected automatically

IP address

Browser & device information

Pages visited

Shopping cart & purchase activity

Cookies and tracking data

2. How We Use Your Information

We use your information to:

Process and ship your heel orders

Send order confirmations and updates

Provide customer support

Improve our products and website

Prevent fraud and unauthorized activity

Send promotional emails (you may unsubscribe at any time)

3. Sharing of Information

We may share your data with:

Shopify (our ecommerce platform)

Payment processors

Courier and shipping partners

Advertising platforms such as Google and Facebook

Government or legal authorities when required

We do not sell your personal data.

4. Cookies & Tracking

We use cookies to:

Improve website performance

Remember your preferences

Show relevant product ads

You may control cookies through your browser settings.

5. Data Retention

We retain your data only as long as necessary for:

Order processing

Customer service

  • Legal and accounting requirements (usually up to 7 years)

6. Your Rights

You may request to:

  • Access your data

  • Correct or update your data

  • Delete your data

  • Opt out of marketing

Email us at secntex34@gmail.com to make a request.

7. Children’s Privacy

Our store is not intended for children under 16 years of age (or under 13 in the USA). We do not knowingly collect data from children.

8. International Data Transfers

Your data may be processed outside India through Shopify and its partners, using appropriate legal protections.

9. Policy Updates

We may update this policy. The latest version will always appear on our website.

10. Contact Information

Tread Name: secntex.shop

Name: Dharmeshbhai C Vaghasiya

Email: secntex34@gmail.com

Address: 201, majestica heights, yogi chowk, near shyam flora, surat,surat, gujarat - 395010

Mobile : 9638694060