Shipping Policy
Delivering Style to Your Doorstep
secntex ensures a smooth, safe, and reliable delivery experience across India for all women’s heels and footwear. Our goal is to deliver your order on time and in perfect condition.
Shipping Coverage
We ship to most locations across India.
Shipping Charges
Shipping charges are calculated based on package weight and delivery location at checkout
Free shipping may be offered on selected products or during promotional periods
Shipping charges are non-refundable in case of order cancellation or partial returns
Cash on Delivery (COD) may include additional fees
Return pickup charges (if applicable) are borne by the customer unless the product is defective or incorrect
Delivery Partners
We work with trusted logistics providers such as Blue Dart, Delhivery, DTDC, and similar courier services to ensure secure and timely deliveries.
Your shipping details are shared only with our courier partners in accordance with our Privacy Policy.
Packaging & Safety
Each pair of heels is carefully packed to prevent damage during transit.
If your package arrives damaged, opened, or tampered, please:
Take clear photos before opening
Email them with your order number to secntex34@gmail.com
We will investigate and assist you promptly.
Dispatch & Delivery Timeline
Dispatch Time: Mentioned on each product page
Delivery Time: Starts after dispatch and depends on your location and courier
Typical delivery time is 3–7 business days after dispatch. Delays may occur due to weather, holidays, or courier service issues.
Out-of-Stock & Custom Orders
Some heel styles may be temporarily out of stock
Custom or special orders will have dispatch timelines communicated at the time of order confirmation
Contact Information
Tread Name: secntex.shop
Name: Dharmeshbhai C Vaghasiya
Email: secntex34@gmail.com
Address: 201, majestica heights, yogi chowk, near shyam flora, surat,surat, gujarat - 395010
Mobile : 9638694060